NEON LIGHTS TANK
DELIVERY & SHIPPING POLICY
Your order will be despatched as soon as possible once your order has been picked and the payment has been authorised.
- Our distribution centre operates from 08.30 – 16.30, Monday to Friday (except on weekends and public holidays). All items will be delivered within 7 – 10 working days.
- If the product line you have purchased becomes sold out at the time of your transaction, we will contact you to find out whether you will accept a substitute colour/style, otherwise your purchase/s will be credited back to you.
- Delivery is not available to PO Boxes.
- We’ll do everything we can to make sure your order arrives on time, but please allow for circumstances which might affect deliveries to your area such as extreme weather, COVID-19 or disruption to postal services or airlines, for example.
We cannot accept liability for any losses or other expenses caused by delays or
situations which are out of our control.
Deliveries may be tracked via our courier service, whose details will be supplied within your purchase and shipping confirmation email.
Please note:
Deliveries to outer lying areas, example rural towns, national parks, etc may incur additional surcharges of R250.00 – R500.00. Please contact our office via email: info@allaboutorange.co.za for more information.
DELIVERY & SHIPPING POLICY
Your order will be despatched as soon as possible once your order has been picked and the payment has been authorised.
- Our distribution centre operates from 08.30 – 16.30, Monday to Friday (except on weekends and public holidays). All items will be delivered within 7 – 10 working days.
- If the product line you have purchased becomes sold out at the time of your transaction, we will contact you to find out whether you will accept a substitute colour/style, otherwise your purchase/s will be credited back to you.
- Delivery is not available to PO Boxes.
- We’ll do everything we can to make sure your order arrives on time, but please allow for circumstances which might affect deliveries to your area such as extreme weather, COVID-19 or disruption to postal services or airlines, for example.
We cannot accept liability for any losses or other expenses caused by delays or
situations which are out of our control.
Deliveries may be tracked via our courier service, whose details will be supplied within your purchase and shipping confirmation email.
Please note:
Deliveries to outer lying areas, example rural towns, national parks, etc may incur additional surcharges of R250.00 – R500.00. Please contact our office via email: info@allaboutorange.co.za for more information.
Share some information about your product
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@allaboutorange.co.za. If your return is accepted, we’ll send you a return shipping label, as well as instructions with regards to the return procedure. Items sent back to us without first requesting a return will not be accepted.
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You can always contact us for any return question at info@allaboutorange.co.za.
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Damages and issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.Share some information about your product
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@allaboutorange.co.za. If your return is accepted, we’ll send you a return shipping label, as well as instructions with regards to the return procedure. Items sent back to us without first requesting a return will not be accepted.
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You can always contact us for any return question at info@allaboutorange.co.za.
Â
Damages and issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
NEON LIGHTS TANK
DELIVERY & SHIPPING POLICY
Your order will be despatched as soon as possible once your order has been picked and the payment has been authorised.
- Our distribution centre operates from 08.30 – 16.30, Monday to Friday (except on weekends and public holidays). All items will be delivered within 7 – 10 working days.
- If the product line you have purchased becomes sold out at the time of your transaction, we will contact you to find out whether you will accept a substitute colour/style, otherwise your purchase/s will be credited back to you.
- Delivery is not available to PO Boxes.
- We’ll do everything we can to make sure your order arrives on time, but please allow for circumstances which might affect deliveries to your area such as extreme weather, COVID-19 or disruption to postal services or airlines, for example.
We cannot accept liability for any losses or other expenses caused by delays or
situations which are out of our control.
Deliveries may be tracked via our courier service, whose details will be supplied within your purchase and shipping confirmation email.
Please note:
Deliveries to outer lying areas, example rural towns, national parks, etc may incur additional surcharges of R250.00 – R500.00. Please contact our office via email: info@allaboutorange.co.za for more information.
DELIVERY & SHIPPING POLICY
Your order will be despatched as soon as possible once your order has been picked and the payment has been authorised.
- Our distribution centre operates from 08.30 – 16.30, Monday to Friday (except on weekends and public holidays). All items will be delivered within 7 – 10 working days.
- If the product line you have purchased becomes sold out at the time of your transaction, we will contact you to find out whether you will accept a substitute colour/style, otherwise your purchase/s will be credited back to you.
- Delivery is not available to PO Boxes.
- We’ll do everything we can to make sure your order arrives on time, but please allow for circumstances which might affect deliveries to your area such as extreme weather, COVID-19 or disruption to postal services or airlines, for example.
We cannot accept liability for any losses or other expenses caused by delays or
situations which are out of our control.
Deliveries may be tracked via our courier service, whose details will be supplied within your purchase and shipping confirmation email.
Please note:
Deliveries to outer lying areas, example rural towns, national parks, etc may incur additional surcharges of R250.00 – R500.00. Please contact our office via email: info@allaboutorange.co.za for more information.
Share some information about your product
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@allaboutorange.co.za. If your return is accepted, we’ll send you a return shipping label, as well as instructions with regards to the return procedure. Items sent back to us without first requesting a return will not be accepted.
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You can always contact us for any return question at info@allaboutorange.co.za.
Â
Damages and issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.Share some information about your product
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@allaboutorange.co.za. If your return is accepted, we’ll send you a return shipping label, as well as instructions with regards to the return procedure. Items sent back to us without first requesting a return will not be accepted.
Â
You can always contact us for any return question at info@allaboutorange.co.za.
Â
Damages and issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.